Terms of Service

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These Terms of Service (“Terms”) are a binding agreement between you and Inker Inc., a Delaware corporation (“Inker,” “we,” “us,” or “our”). They govern your access to and use of the Inker mobile applications, website, and related services (the “Platform”). Please read them carefully.

By creating an account, checking the acceptance box, or using the Platform, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Platform. Mandatory rights under the law where you live are not excluded or limited by these Terms.

Definitions

Account means an account used to access the Platform.

Artist means a user who offers tattoo-related services or identifies as a tattoo artist.

Content means text, prompts, generated designs, images, video, audio, listings, messages, profiles, or other information made available through the Platform.

Services means the discovery, social, communication, AI generation, AR preview, booking, payment, commerce, referral, event, job, and related features made available by Inker.

Studio means a user that operates or represents a tattoo studio.

User Content means Content that a user submits, uploads, sends, generates, or publishes.

You means the person or legal entity accessing or using the Platform.

Eligibility and Adult-Only Service

You must be at least 18 years old and legally able to enter into these Terms to create an Account or use the Platform. A person under 18 may not use the Platform even if tattoo services could legally be provided to that person with parental or guardian consent. If you use the Platform for an organization, you represent that you have authority to bind it to these Terms.

Tattoo laws, licensing, consent rules, and health requirements vary by location. Artists, Studios, and customers are responsible for confirming and complying with the laws that apply to the tattoo services they offer or receive.

Inker's Role

Inker provides a technology platform for tattoo discovery, community, communication, design visualization, booking facilitation, payment facilitation, merchandise, jobs, guest spots, and events. Unless Inker expressly identifies itself as the seller of a particular physical product, Inker is not a tattoo provider, medical or body-art professional, employer, recruiter, staffing agency, booking agent, or party to an agreement for tattoo services between users.

Artists and Studios control their services, qualifications, licenses, health practices, pricing, availability, cancellation rules, and performance. Inker does not endorse or guarantee a user, service, design, listing, job, event, or outcome. You are responsible for evaluating another user and deciding whether an arrangement is suitable for you.

Accounts and Security

You must provide accurate, complete, and current information, maintain only Accounts you are authorized to use, and keep your credentials secure. Notify us promptly if you suspect unauthorized access. You are responsible for activity under your Account unless applicable law provides otherwise.

You may not create fake, duplicate, misleading, automated, or impersonating Accounts; misrepresent your identity, business, qualifications, or affiliation; evade a restriction; buy or sell Accounts; or use another person's Account without permission.

User Content and License

As between you and Inker, you retain any rights you hold in User Content. You represent that you have the rights and permissions needed to submit it and that doing so does not violate law or another person's rights.

You grant Inker a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, adapt for technical formatting, display, distribute, and make your User Content available as needed to operate, secure, moderate, improve, and promote the Platform. This license ends when the User Content is deleted from our active systems, except to the extent it was shared with others, incorporated into a transaction or safety record, or must be retained for legal reasons.

You control whether Content is published publicly or sent to another user. Public Content may be viewed, shared, or copied by others outside Inker. Keep your own copy of Content you need; backups are not a user-facing archival service.

Acceptable Use and Community Safety

You may not use the Platform to:

• violate law or another person's intellectual property, privacy, publicity, or other rights
• post unlawful, fraudulent, defamatory, discriminatory, threatening, or harassing Content
• exploit, sexualize, groom, endanger, or otherwise harm a minor
• promote violence, self-harm, scams, unsafe tattoo practices, or illegal goods or services
• send spam or an unlawful commercial electronic message
• upload malware or interfere with the security, integrity, or operation of the Platform
• scrape, crawl, harvest, index, mirror, bulk-download, reverse engineer, or automate access without permission
• collect information about users or contact them for an unrelated purpose without a lawful basis
• manipulate referrals, reviews, engagement, recommendations, payments, or safety systems

You can report Content, Accounts, generated designs, or behavior through available in-Platform tools or by contacting us. We may investigate, preserve evidence, restrict distribution, blur or remove Content, limit features, suspend or terminate Accounts, withhold a reward, or notify providers or authorities. Automated safety systems may act before human review. You may request review of a moderation or Account decision by contacting us with enough information to identify it.

Messages, Calls, and User Interactions

Messages are not end-to-end encrypted. Do not use Inker for emergency communications or send sensitive information that is unnecessary for a booking or conversation. You are responsible for your interactions with other users. If you believe someone is in immediate danger, contact local emergency services.

AI Tattoo Generation and AR Try-On

AI-generated designs and AR previews are creative and visualization tools. Results may be inaccurate, incomplete, unexpected, similar to existing work, or unsuitable for tattooing. They are not medical, professional, safety, or legal advice and do not guarantee how a tattoo will look on skin. Consult a qualified artist about feasibility, placement, sizing, skin considerations, and aftercare before making a permanent decision.

You must not submit a prompt, design, or body photo you are not entitled to use, or use these features to create prohibited Content. You are responsible for reviewing an output before using or sharing it. Subject to applicable law and third-party rights, Inker does not claim ownership of the generated output created for your Account. Inker does not promise that an output is unique, copyrightable, registrable, available for exclusive use, or non-infringing.

Bookings, Tattoo Payments, and User Disputes

An Artist or Studio, not Inker, is the provider of tattoo services. The provider sets service prices and is responsible for the service, required licenses, informed consent, health and safety, scheduling, cancellation terms, refunds, and customer remedies. Inker may facilitate a booking and payment and may charge a clearly disclosed Platform, booking, or transaction fee.

Payment processing may be provided by Stripe or another payment provider under additional terms. Inker is not a bank or escrow service. Nothing in this section limits a remedy you have under mandatory consumer law. If an Artist policy conflicts with such law, the mandatory law controls.

Merchandise and Physical Products

When Inker is identified as the seller of a physical product, the price, currency, shipping eligibility, delivery estimate, and applicable return or refund information presented at checkout form part of the transaction. Products may be manufactured and fulfilled by a third party. You must provide accurate delivery information and are responsible for any lawful duties or import charges disclosed as your responsibility before purchase.

Product images may appear differently on a device screen, and made-to-order products may have minor manufacturing variation. This does not limit rights or remedies that cannot lawfully be excluded. Merchandise and shipping are available only in supported countries shown at checkout.

Digital Features and Store Billing

If Inker offers paid digital features, credits, or subscriptions, the price, renewal terms, included features, and cancellation method will be disclosed before purchase. A purchase made through Apple or Google is also governed by that store's billing and refund rules. Digital purchases may not be available in every country where the free Platform is available.

Country Availability and Feature Limits

App-store availability in a country does not mean that every Service is offered there. Inker may release the free/core Platform before enabling booking payments, Artist or Studio payouts, paid digital features, merchandise checkout, referral rewards, or other commerce. Unless the Platform expressly presents a feature and its transaction-specific terms to you in your country, that feature is not offered there.

Where Inker is available in Australia, New Zealand, Canada, Singapore, The Bahamas, Fiji, Maldives, Seychelles, Trinidad and Tobago, the Turks and Caicos Islands, Mexico, Panama, the Dominican Republic, Bolivia, Guatemala, Honduras, Colombia, Paraguay, Brazil, or Switzerland, the international rollout is limited to available free/core features. Country availability may change. Any later paid or commerce feature will be subject to the price, currency, eligibility, refund, tax, shipping, and other terms displayed before the transaction.

Artist Referral Rewards

Inker may allow eligible users in supported locations to earn rewards by inviting genuine new tattoo artists through a unique referral link. A qualifying referral must register through the valid link, activate an Artist Account, and complete the requirements displayed in the Platform. Each invited Artist may be attributed to only one referrer. Inker's records determine attribution and eligibility, subject to your right to report an error.

Unless the Platform states otherwise, milestone rewards are awarded once per Account:

• one Inker hat after one qualifying referral
• one USD 50 Visa gift card after three qualifying referrals
• one USD 100 Visa gift card after five qualifying referrals

Rewards require review. Fake, duplicate, automated, misleading, or self-referred Accounts; manipulation of activation requirements; spam; impersonation; or other abuse may lead to disqualification, cancellation of an unfulfilled reward, suspension, or termination. We may require information reasonably necessary for fulfillment, fraud review, or tax reporting.

When sharing an invite, communicate honestly, disclose clearly that you may receive a reward, and comply with marketing and anti-spam law. You are not an employee or agent of Inker. Rewards are not transferable or redeemable for cash through Inker, may be subject to issuer terms and tax, and may be substituted with an item of equal or greater value if unavailable. Inker may modify or end the program prospectively without canceling a properly earned, approved reward except for fraud, error, or a Terms violation.

Inker Intellectual Property and Feedback

The Platform, including its software, design, branding, and original content other than User Content, belongs to Inker and its licensors and is protected by intellectual-property law. Subject to these Terms, Inker grants you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended purpose. No other license is granted.

If you provide feedback, you allow Inker to use it without restriction or compensation. This does not transfer ownership of User Content submitted for a Platform feature.

Copyright and Intellectual-Property Complaints

If you believe Content infringes your rights, follow our Copyright Policy or contact us. We may remove Content and restrict repeat infringers where appropriate.

Third-Party Services

The Platform may link to or integrate services not controlled by Inker. Their terms and privacy practices apply to their services. Inker is not responsible for third-party content or services, except to the extent applicable law provides otherwise.

Apple App Store and Google Play

These Terms are between you and Inker, not Apple or Google. Inker, not the app store provider, is responsible for the Application and its support, warranties, and claims, subject to these Terms and applicable law. Your license to an Apple-distributed Application is limited to use on Apple-branded products you own or control as permitted by the App Store Usage Rules, including use through Family Sharing or volume purchasing where applicable.

If the Application fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for product-liability, regulatory, consumer-protection, or intellectual-property claims concerning the Application. You must comply with applicable third-party terms, including wireless-data terms. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the provisions relating to the Apple-distributed Application.

Suspension, Termination, and Account Deletion

You may stop using the Platform and delete your Account at any time. We may suspend, restrict, or terminate access where we reasonably believe you violated these Terms, created safety or legal risk, failed to pay an amount due, or used the Platform fraudulently. Where appropriate and legally required, we will provide notice and an opportunity to request review.

Provisions that by their nature should survive termination—including accrued payment obligations, licenses already granted to others, disclaimers, liability limits, dispute provisions, and enforcement rights—continue to apply.

Disclaimers

To the maximum extent permitted by law, the Platform is provided “as is” and “as available.” Inker does not make warranties that the Platform will be uninterrupted, error-free, secure, or accurate, or that a user, booking, design, recommendation, event, job, studio, product, or service will meet your expectations.

These disclaimers do not exclude a warranty, guarantee, condition, or remedy that cannot lawfully be excluded. Inker remains responsible for its own obligations under mandatory consumer law.

Limitation of Liability

To the maximum extent permitted by law, Inker is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or opportunities, arising from the Platform. To the maximum extent permitted by law, Inker's total liability arising from the Platform will not exceed the greater of the amount you paid directly to Inker during the 12 months before the event giving rise to the claim or USD 100.

These limits do not apply to liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where the applicable law prohibits that limitation. Some jurisdictions do not allow certain exclusions, so some of the above may not apply to you.

Indemnity for Business Users

If you use the Platform as an Artist, Studio, seller, or on behalf of a business, then to the maximum extent permitted by law you will defend and indemnify Inker and its personnel against a third-party claim arising from your services, products, User Content, breach of these Terms, or violation of law or another person's rights. This obligation does not apply to the extent a claim results from Inker's own breach, negligence, or unlawful conduct, and it does not limit non-waivable rights of a consumer.

Governing Law and Disputes

Before filing a formal claim, please contact us and describe the dispute so we can try to resolve it. Except for residents of the countries addressed below or where mandatory law provides otherwise, these Terms are governed by Massachusetts law, without regard to conflict-of-law rules.

If your primary residence is in the United States, a dispute that is not resolved informally will be resolved by individual binding arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, except that either party may bring an eligible claim in small claims court or seek urgent injunctive relief. You may opt out of this arbitration provision by emailing us within 30 days after first accepting these Terms with your name, Account email, and a clear request to opt out. No party will seek to resolve a dispute as a class or representative action where that waiver is permitted by law.

If your primary residence is outside the United States, the preceding arbitration and class-action waiver does not apply. You may bring a claim in a court or tribunal that has jurisdiction under the law where you live. Nothing in these Terms deprives you of mandatory protections or a forum available under applicable consumer law.

Country-Specific Consumer Terms

Australia

Nothing in these Terms excludes, restricts, or modifies a consumer guarantee, right, or remedy under the Australian Consumer Law or another law that cannot lawfully be excluded, restricted, or modified. The disclaimers, liability limits, suspension rights, and change provisions apply only to the extent they are fair and lawful. If Inker supplies goods or services that fail to meet a non-excludable guarantee, you may be entitled to the remedies provided by Australian law.

New Zealand

Nothing in these Terms excludes or limits rights or remedies under the Consumer Guarantees Act 1993, Fair Trading Act 1986, or other New Zealand law that cannot lawfully be excluded or limited. Terms applying to consumers must be fair. If you use the Platform in trade and acquire Services in trade, the parties contract out of the Consumer Guarantees Act only where the Act permits and it is fair and reasonable to do so.

Canada

Provincial and federal consumer laws may give you non-waivable rights. The disclaimers, liability limits, governing-law choice, and other restrictions in these Terms apply only to the extent permitted by those laws. If you live in Quebec, no provision requires you to arbitrate a dispute, prevents you from bringing or participating in a class action, or requires you to bring a dispute outside Quebec.

Where Quebec law requires a consumer contract to be provided in French before the consumer expressly chooses another language, Inker will provide the French version before asking the consumer to agree. The English version alone is not a substitute for that required process.

Singapore

Nothing in these Terms excludes or restricts a right or remedy under Singapore law that cannot lawfully be excluded or restricted. Any exclusion or limitation is effective only to the extent it is lawful and reasonable under applicable law, including the Consumer Protection (Fair Trading) Act 2003 and Unfair Contract Terms Act 1977.

Switzerland

The Swiss rollout is limited to the available free/core Platform. Booking payments, Artist or Studio payouts, paid digital features, and merchandise checkout are not offered to users in Switzerland unless we separately enable them there and present the applicable terms. Referral rewards are available only where the program is enabled and the user meets its eligibility requirements. Nothing in these Terms excludes a right or remedy that cannot lawfully be excluded under Swiss law. The governing-law, forum, disclaimer, and liability provisions apply only to the extent permitted by that law.

The Bahamas

Nothing in these Terms excludes, restricts, or modifies a right or remedy under the Consumer Protection Act 2023 or another law of The Bahamas that cannot lawfully be excluded, restricted, or modified. Provisions about disclaimers, liability, suspension, changes, and dispute resolution apply only to the extent they are lawful and fair. Inker will not rely on these Terms to authorize misleading or deceptive conduct or to deny a remedy that applicable law requires.

Fiji

Nothing in these Terms excludes, restricts, or modifies a consumer right or remedy under the Fijian Competition and Consumer Commission Act 2010 or another Fiji law that cannot lawfully be excluded, restricted, or modified. Provisions about governing law, forum, disclaimers, liability, suspension, and changes apply only to the extent permitted by Fiji law.

Maldives

Nothing in these Terms excludes, restricts, or modifies a consumer right or remedy under the Maldives Consumer Protection Act 12/2020 or another Maldivian law that cannot lawfully be excluded, restricted, or modified. You may first contact Inker about a complaint and may also use an applicable complaint or dispute-resolution process of the Maldives Consumer Ombudsman.

Seychelles

Nothing in these Terms excludes, restricts, or modifies a consumer right or remedy under the Seychelles Fair Trading Act 2022 or another Seychelles law that cannot lawfully be excluded, restricted, or modified. Provisions concerning representations, unfair practices, disclaimers, liability, suspension, and changes apply only to the extent they are lawful and fair.

Trinidad and Tobago

Nothing in these Terms excludes, restricts, or modifies a consumer right or remedy under the Consumer Protection and Safety Act, Chapter 82:34, or another law of Trinidad and Tobago that cannot lawfully be excluded, restricted, or modified. Provisions about disclaimers, liability, suspension, changes, and dispute resolution apply only to the extent permitted by applicable law.

Turks and Caicos Islands

Nothing in these Terms excludes, restricts, or modifies a consumer right or remedy under the Consumer Protection Ordinance, the Unfair Contract Terms Ordinance, or another applicable law of the Turks and Caicos Islands that cannot lawfully be excluded, restricted, or modified. Inker will not rely on these Terms to authorize misleading conduct, false representations, or unfair business practices.

Mexico

Nothing in these Terms excludes, restricts, or modifies a right or remedy under Mexico's Federal Consumer Protection Law or another Mexican law that cannot lawfully be waived. Information about the Platform and any transaction must be clear and truthful. Provisions concerning governing law, forum, disclaimers, liability, suspension, and changes apply only to the extent permitted by Mexican law. You may contact Inker first and may also use an available complaint process of the Federal Consumer Protection Agency (PROFECO).

Panama

Nothing in these Terms excludes, restricts, or modifies a right or remedy under Panama's Law 45 of 2007 or another Panamanian law that cannot lawfully be waived. Inker will provide material service terms clearly and will not rely on these Terms to authorize a deceptive or unfair practice. You may contact Inker first and may also complain to the Consumer Protection and Competition Defense Authority (ACODECO).

Dominican Republic

Nothing in these Terms excludes, restricts, or modifies a right or remedy under Dominican Republic Law 358-05 or another Dominican law that cannot lawfully be waived. Limitations, disclaimers, changes, and dispute terms apply only to the extent they are lawful and fair. You may contact Inker first and may also use an available process of the National Institute for the Protection of Consumer Rights (Pro Consumidor).

Bolivia

Nothing in these Terms excludes, restricts, or modifies a right or remedy under Bolivia's Law 453 or another Bolivian law that cannot lawfully be waived. Information, safety, equal treatment, complaint, and redress rights remain available to the extent provided by applicable law.

Guatemala

Nothing in these Terms excludes, restricts, or modifies a right or remedy under Guatemala's Consumer and User Protection Law, Decree 6-2003, or another Guatemalan law that cannot lawfully be waived. You may contact Inker first and may also use an available process of the Consumer Assistance and Protection Directorate (DIACO).

Honduras

Nothing in these Terms excludes, restricts, or modifies a consumer right or remedy available under Honduran law. Provisions concerning governing law, forum, disclaimers, liability, suspension, and changes apply only to the extent permitted by applicable law. You may contact Inker first and may also use an available process of the competent Honduran consumer-protection authority.

Colombia

Nothing in these Terms excludes, restricts, or modifies a right or remedy under Colombia's Consumer Statute, Law 1480 of 2011, or another Colombian law that cannot lawfully be waived. Required service information, quality and safety protections, complaint rights, and available remedies remain unaffected. You may contact Inker first and may also use an available process of the Superintendence of Industry and Commerce.

Paraguay

Nothing in these Terms excludes, restricts, or modifies a right or remedy under Paraguay's Consumer and User Defense Law 1334/98 or another Paraguayan law that cannot lawfully be waived. Inker will not rely on these Terms to authorize misleading information, an unfair practice, or a waiver prohibited by law. You may contact Inker first and may also use an available process of Paraguay's consumer and user defense authority.

Brazil

Nothing in these Terms excludes, restricts, or modifies a right or remedy that cannot lawfully be waived under Brazil's Consumer Defense Code, the Civil Rights Framework for the Internet, or another applicable Brazilian law. Information about the Platform and any offered transaction must be clear, adequate, and truthful. Provisions concerning governing law, forum, disclaimers, liability, suspension, and changes apply only to the extent permitted by Brazilian law.

The United States arbitration and class-action waiver do not apply to a consumer whose primary residence is in Brazil. A Brazilian consumer may bring a claim before a Brazilian court or competent consumer protection body as permitted by applicable law. The Brazilian Portuguese version is the official local version for the Brazil rollout and will control where Brazilian law requires Portuguese terms or a conflict would reduce a mandatory Brazilian consumer right.

Changes to the Platform or These Terms

We may change features and update these Terms prospectively. If a change is material, we will provide reasonable notice through the Platform, email, or another appropriate method before it takes effect and will request renewed agreement where required. Changes do not retroactively remove an accrued consumer right or an approved reward. If you do not agree to revised Terms, you may stop using the Platform and delete your Account.

General Terms

If a provision is unlawful or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; Inker may assign them in connection with a merger, reorganization, sale of assets, or by operation of law, subject to applicable consumer law. These Terms, incorporated policies, and transaction-specific terms shown before purchase form the agreement between you and Inker about the Platform.

Contact Us

Inker Inc.
500 W Cummings Park, Suite 6550
Woburn, MA 01801, United States
Website: https://inker.com
Email: contact@inker.com