Shipping and Returns Policy

This Shipping and Returns Policy applies to physical products purchased through the Inker shop at https://inker.com/shop. Tattoo appointments, deposits, booking payments, digital services, and services provided directly by tattoo artists or studios are governed by the applicable booking terms, artist or studio policies, and our Terms and Conditions.

Shipping Destinations

Inker currently ships shop orders within the United States. Free standard shipping is available for eligible orders shipped to the contiguous United States. Shipping rates for Alaska, Hawaii, and other supported U.S. destinations may be calculated at checkout when available.

We do not currently offer international shipping through the Inker shop. If an address cannot be validated or served by our fulfillment providers, the order may not be accepted or may be cancelled and refunded.

Processing and Delivery Timelines

Most shop items are made, prepared, or fulfilled after an order is placed. Orders are usually processed within 1 to 5 business days. Standard transit time is usually 3 to 10 business days after the order is shipped.

Estimated delivery timing may vary based on product type, destination, carrier performance, production volume, holidays, weather, address issues, and other circumstances outside Inker's control.

Shipping Confirmation and Tracking

When tracking information is available, we will send it to the email address associated with your order. Tracking information may take time to update after a carrier receives the shipment.

Order Changes and Cancellations

Because many shop products are made to order, order changes or cancellations are not guaranteed after checkout. If you need to change or cancel an order, contact us as soon as possible at contact@inker.com. We will try to help if the order has not entered production or fulfillment.

Returns and Exchanges

We accept return or exchange requests for eligible physical shop products within 30 days after delivery. The item must be unused, unworn, unwashed, undamaged, and returned with any original packaging or tags when applicable.

To start a return or exchange, email contact@inker.com with your order number, the email address used for the order, the item you want to return or exchange, and the reason for the request. We will review the request and provide next steps.

Return requests must be approved before items are sent back. Items sent back without approval may not be accepted.

Non Returnable Items

Some items cannot be returned unless they arrive damaged, defective, or incorrect. These include:

• customized or personalized products
• final sale items
• used, worn, washed, or damaged products
• items returned after the return window
• gift cards or other non physical products

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at contact@inker.com. Include your order number, a description of the issue, and clear photos of the item and packaging. If the issue is confirmed, we may offer a replacement, exchange, refund, or other appropriate resolution.

Return Shipping Costs

Customers are generally responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges, if any, may be non refundable unless required by law or unless the return is due to our error.

Refund Timing

After we receive and inspect an approved return, we will notify you whether the refund is approved. If approved, the refund will be issued to the original payment method. Refunds are usually processed within 5 to 10 business days after approval, but your bank or card issuer may take additional time to post the credit.

Contact

For shipping, returns, exchanges, damaged items, or order questions, contact Inker at contact@inker.com.